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Frequently Asked Questions and Vape Pen User Guide

Here we have compiled a list of Frequently Asked Questions by our customers. If you cannot find your answer here, contact our support by emailing support@sourcevapes.com.

What are SOURCEvapes products intended for?

SOURCEvapes products are intended for only legal uses. They are intended for users 18+ and by purchasing from SOURCEvapes.com you are confirming that you are in fact over 18 years old.

Do SOURCEvapes attachments work with any type of ecig battery?

We cannot guarantee that your SOURCE orb, SOURCE globe or SOURCE 10cig will fit your current battery.

For the SOURCE orb and SOURCE globe, an ego threaded battery is needed. This means they require a wrap around threading similar to the common CE4 eCig tank in order to fit. For the SOURCE 10cig, a 510 threaded battery is needed in order to fit (this includes all eGo batteries since they are also 510 threaded).

Even if it does fit, there is a chance that it will not have the appropriate electrical settings for our atomizers. However, at SOURCEvapes we do try to keep our items open source, and your battery may very well work with our attachment, it just cannot be guaranteed.

All Grade 1 Titanium atomizers require a sub-ohm battery (Ex. SOURCE orb XL and SOURCE volt).

What voltage settings should my SOURCEvapes atomizers be run at?

SOURCE orb 3 double coil, single coil, and SOURCE 10cig variations should be run between 3.2 and 4.8 Volts. SOURCE terra should be run between 4.5 and 4.8 Volts. Using SOURCEvapes atomizers beyond this voltage may result in damaging it.

What is SOURCEvapes' warranty policy?

SOURCE orb 3 bodies are covered by a lifetime warranty. SOURCEvapes batteries and chargers are covered by a one year warranty. SOURCEvapes atomizers are covered by a one month warranty. If you have any issues that require warranty support, please email support@sourcevapes.com or call us at 1.855.710.8700.

How quickly do items ship?

In stock items ordered before 10:00AM Pacific Time are shipped the same day. In stock items ordered after 10:00AM Pacific Time are shipped the next business day. Out of stock items generally ship within 2-3 weeks of order date.

What are the different SOURCE orb 3 atomizer types?

  • Quartz SOURCE terraA full ceramic donut atomizer around a Quartz cup, offering the fullest flavor at a lower temperature.
  • SOURCE terra. A full ceramic donut atomizer offering the fullest flavor at a low temperature.
  • Gr1 Ti Quartz Single Coil. Grade 1 Titanium Coil wrapped around a quartz rod. (Requires sub-ohm battery like SOURCE orb XL or SOURCE volt)
  • Quartz Single Coil. Titanium Coil wrapped around a quartz rod.
  • Gr1 Ti Quartz Double Coil. Grade 1 Titanium Coil wrapped around a quartz rod. (Requires sub-ohm battery like SOURCE orb XL or SOURCE volt)
  • Quartz Double Coil. Titanium Coils wrapped around two quartz rods.
  • Ceramic Double Coil. Titanium Coils wrapped around two ceramic rods. 
  • Wicked Double Coil. Titanium Coils wrapped around two silica wicks. 
  • Dry Herb Hitter.  Burns dry herbs for a hard hit.
  • Dry Herb Baker. Lightly bakes dry herbs for a lighter hit.

What atomizer type is best for my oil/wax/shatter/etc?

Please see our blog post here regarding choosing the best atomizer. 

I have an original SOURCE orb and ordered new atomizers. Why do they not fit?

If your SOURCE orb was ordered prior to October 2014, you have a SOURCE orb v1. Please email your name, address, and a picture of your receipt if purchased from another store, to support@sourcevapes.com. We will have an upgraded SOURCE orb v2 bottom sent to you asap and all your atomizers will work correctly. 

How long do SOURCE orb atomizers (coils) last?

Your vape pen coils, also called atomizers, will generally last a couple months of use. Heavy use may shorten the life of the atomizer, while light use will lengthen it. SOURCE terra atomizers have the longest life span, due to their full ceramic construction. Many customers prefer to change their atomizers early in order to have a clean taste. When you feel taste has started to degrade, it is recommended to change your atomizer.

All SOURCEvapes atomizers are backed by our unconditional 30 day guarantee.

I received a metal connection piece and an extra battery with my SOURCE orb premium kit in black chrome, what is this for?

Due to a threading error on a small portion of SOURCE orb v2 Premium Kits in Black Chrome in January 2015, we have corrected the error by issuing a new corrected battery to all customers. We have also included an adapter as well so the original battery does not go to waste. All customers that were affected by this defect are given 2 batteries.

Which atomizer is best for which concentrate and herb types?

Please see our blog posting below, regarding atomizer selection for your orb and globe.

http://www.sourcevapes.com/blogs/news/18503759-choosing-the-best-atomizer-for-wax-oil-shatter-co2-and-dry-herb

How long does it take for my SOURCEvapes battery to charge?

SOURCE orb 3 batteries will fully charge in 3 hours.

SOURCE big rig batteries will fully charge in 12 hours.

SOURCE orb XL batteries will fully charge in 6 hours.

SOURCE volt batteries will fully charge in 6 hours.

How long does it take for my SOURCE ghost to charge? 

SOURCE ghost takes 3 hours to fully charge. 

How do I apply my SOURCEvapes.com gift card?

Gift Cards are input on the last screen of the checkout process, not in the "Discount Code" section.
After you "Place Your Order," on the very last screen under "Billing & Payment," you will see in blue text the words:
"Have a gift card? Click here to enter it"

How do I use concentrates/wax/oil with the SOURCE ghost?

For using concentrates on the SOURCE ghost:

  1. Insert your 0.2-0.3 grams of material into the provided concentrate cup.
  2. Remove the mouthpiece and place the concentrate cup into the main chamber, with the open side of the cup facing up.
  3. Place the mouthpiece back onto the top. 
  4. Turn on your SOURCE ghost on and vaporize.
  5. It is recommended to run most concentrates at the highest heat setting.
  6. It should be noted however that the SOURCE ghost is primarily made for dry herb materials, while the SOURCE orb is our premier concentrate vaporizer.

How do I clean my SOURCE bubbler?

In order to clean your SOURCE bubbler

  1. First empty out any existing water.
  2. Fill the it up with 91% Isopropyl alcohol where you would normally fill it with water.
  3. Shake vigorously, and let it sit for 5 minutes.
  4. Shake again, and empty out the Isopropyl alcohol.
  5. Rinse thoroughly with fresh water. 

What are the recommended ohms and voltages for SOURCEvapes atomizers?

Gr1 Quartz Single Coil

Works with:

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models) 

Specifications:

  • Temperature: 
  • Resistance: 
  • Recommended Voltage Range:   
  • Length: 19.2mm
  • Diameter: 11.9mm
  • Requires Sub-Ohm Battery (Ex. SOURCE XL and SOURCE volt Batteries)

Quartz Single Coil

Works with:

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models) 

Specifications:

  • Temperature: 380°C - 420°C   / 716°F - 788°F
  • Resistance: 2.0-2.5 ohm
  • Recommended Voltage Range: 4.2V  
  • Length: 19.2mm
  • Diameter: 11.9mm

Wicked Double Coil 

Works with: 

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models)

Specifications:

  • Temperature: 400°C - 500°C / 752°F - 932°F
  • Resistance: 1.4-1.7 oh
  • Recommended Voltage Range: 3.8V  
  • Length: 19.2mm
  • Diameter: 11.9mm 

Ceramic Double Coil (Previously Wickless Double Coil)

Works with:

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models) 

Specifications: 

  • Temperature: 390°C - 430°C / 734°F - 806°
  • Resistance: 2.1-2.2 ohm
  • Recommended Voltage Range: 3.8V  
  • Length: 19.2mm
  • Diameter: 11.9mm 

Gr1 Quartz Double Coil

Works with:

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models)

Specifications:

  • Temperature: 
  • Resistance: 
  • Recommended Voltage Range: 
  • Length: 19.2mm
  • Diameter: 11.9mm
  • Requires Sub-Ohm Battery (Ex. SOURCE orb XL and SOURCE volt Batteries)

Quartz Double Coil

Works with:

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models)

Specifications:

  • Temperature: 380°C - 450°C   / 716 °F - 842°F
  • Resistance: 1.5-1.8 ohm
  • Recommended Voltage Range: 3.8V  
  • Length: 19.2mm
  • Diameter: 11.9mm

Dry Herb Hitter

Works with: 

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models)

Specifications:

  • Temperature: 330°C - 430°C / 626°F - 806°F
  • Resistance: 1.1-1.3 ohm
  • Recommended Voltage Range: 4.8V  
  • Length: 19.42mm
  • Diameter: 11.9mm 

Dry Herb Baker

Works with:

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models)

Specifications:

  • Temperature: 200°C - 240°C / 392°F - 464°F
  • Resistance: 1.7-1.9 ohm
  • Recommended Voltage Range: 4.8V  
  • Length: 23.1mm
  • Diameter: 10.5mm

SOURCE Terra

Works with:

  • SOURCE orb (Model v2 or newer)
  • SOURCE globe (Model v3 or newer)
  • SOURCE bubbler (All Models)

Specifications: 

  • Temperature: 240°C - 280°C / 464°F - 536 °F
  • Resistance: 0.9-1.2 ohm
  • Recommended Voltage Range: 4.2v-4.8v  
  • Length: 19.2mm
  • Diameter: 11.9mm

We recommend using SOURCEvapes batteries for best results with SOURCE terra atomizers. These batteries have been modified to pair perfectly with our SOURCE terra atomizers.

Sub-ohm batteries (Ex. SOURCE orb XL or SOURCE volt will deliver superior performance).

Please prime and allow SOURCE terra a few seconds to warm up.

Quartz SOURCE Terra

Works with:

  • SOURCE orb (Model v2 or newer)
  • SOURCE globe (Model v3 or newer)
  • SOURCE bubbler (All Models)

Specifications: 

  • Temperature: 250°C - 300°C / 482°F - 572°F
  • Resistance: 0.9-1.2 ohm
  • Recommended Voltage Range: 4.2v-4.8v  
  • Length: 19.2mm
  • Diameter: 11.9mm

We recommend using SOURCEvapes batteries for best results with SOURCE terra atomizers. These batteries have been modified to pair perfectly with our SOURCE terra atomizers.

Sub-ohm batteries (Ex. SOURCE orb XL or SOURCE volt will deliver superior performance).

Please prime and allow SOURCE terra a few seconds to warm up.

Discontinued Atomizers

With the advent of new technologies and atomizers, we have to make way for new, by leaving behind the old. 

Wicked Single Coil

Works with:

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models)

Specifications:

  • Temperature: 380°C - 420°C   / 716°F - 788°F
  • Resistance: 2.0-2.5 ohm)
  • Recommended Voltage Range: 4.2v  
  • Length: 16.55mm
  • Diameter: 11.9mm

Wickless/Ceramic Single Coil

Works with:

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models)

Specifications: 

  • Temperature: 380°C - 420°C   / 716°F - 788°F
  • Resistance: 2.0-2.5 ohm
  • Recommended Voltage Range: 4.2v  
  • Length: 16.55mm
  • Diameter: 11.9mm 

Hanging Coil 

Works with: 

  • SOURCE orb (Model v1.5 or newer)
  • SOURCE globe (Model v1.5 or newer)
  • SOURCE micro globe (Model v1.5 or newer)
  • SOURCE bubbler (All Models)

Specifications:

  • Temperature: 380°C - 420°C   / 716°F - 788°F
  • Resistance: 2.0-2.5 ohm
  • Recommended Voltage Range: 4.2v  
  • Length: 16.55mm
  • Diameter: 11.9mm

How do I use a SOURCE orb attachment?

  1. Unscrew the SOURCE orb Attachment Torso and Mouthpiece. 
  2. Choose your desired atomizer and screw it clockwise on the Base of the SOURCE orb {logo} Attachment. 
  3. Place your material on the atomizer heater using your dabbing tool. 
  4. Screw back the SOURCE orb {logo} Attachment Torso and Mouthpiece. 
  5. Press the power button 5 times sequentially to lock or unlock your battery. 
  6. Turn the voltage wheel to your desired voltage. 
  7. Press and hold the power button until desired temperature is reached, inhale slowly, and Experience True Taste.